At jilizz, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
This Privacy Policy ("Policy") describes how jilizz ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "your") who access or use the jilizz website and platform, including all games, sports betting services, promotions, and any other features made available by jilizz.
jilizz operates as an online casino and sports betting platform serving Filipino players. As a data controller, jilizz is responsible for ensuring that your personal data is handled lawfully, fairly, and transparently in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and all applicable regulations issued by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the jilizz website, mobile platform, customer support channels, and any other touchpoint through which you interact with jilizz. Please read this Policy carefully. If you do not agree with the practices described herein, you should not use the jilizz platform.
This Policy should be read alongside the jilizz Terms & Conditions and Responsible Gaming policy, both of which form part of your overall agreement with jilizz.
jilizz collects personal data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, verification |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Gaming Data | Bet history, game activity, session duration, wagering patterns | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, cookies | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
We do not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to your political opinions, religious beliefs, or health status unless directly relevant to a responsible gaming assessment you have voluntarily initiated.
jilizz collects your personal data through the following means:
jilizz uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. The primary purposes for which we process your data are:
Under the Philippine Data Privacy Act of 2012, jilizz processes your personal data on the following legal bases:
jilizz does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:
We do not transfer your personal data outside the Philippines except where necessary to operate the jilizz platform and where appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.
jilizz retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
When personal data is no longer required, jilizz will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
jilizz implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
jilizz uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device when you visit the jilizz website.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilizz platform. Your consent to non-essential cookies can be withdrawn at any time through your account settings.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilizz:
To exercise any of the above rights, please contact the jilizz Data Privacy Officer via the support team. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
The jilizz platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR online gaming regulations applicable in the Philippines. jilizz does not knowingly collect personal data from individuals under the age of 21.
If jilizz becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant authorities where required by law.
If you are a parent or guardian and believe that your child has provided personal data to jilizz, please contact our support team immediately so that we can take appropriate action.
jilizz reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered account holders via email or an in-platform notification and update the "Last Updated" date at the top of this page.
Your continued use of the jilizz platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how jilizz protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilizz, please contact our Data Privacy Officer through the following channels:
jilizz is committed to resolving all privacy-related enquiries promptly and in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Every Filipino player on jilizz deserves to know their data is in safe hands. Here's what we do to earn that trust every day.
All data transmitted between your device and jilizz is protected by TLS encryption. Your financial details, identity documents, and account credentials are never exposed in transit.
jilizz processes all personal data in full compliance with the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and upheld at every step.
jilizz never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used only to operate and improve the jilizz platform for you.
Our platform undergoes independent security assessments and penetration testing on a regular basis. We proactively identify and address vulnerabilities before they can affect our players.
Access, correct, or request deletion of your personal data at any time. Manage your marketing preferences and cookie settings directly from your jilizz account dashboard.
In the unlikely event of a data breach, jilizz will notify affected players and the National Privacy Commission promptly and in full compliance with RA 10173 requirements.
Now that you know how jilizz protects your privacy, you can play with complete peace of mind. Join thousands of Filipino players enjoying world-class casino games and sports betting — safely and securely. 21+ only. Play responsibly.